NPS(순추천고객지수).ppt1. The Ultimate Question
2. Customer Satisfaction
3. Net Promoter Score
4. How to Calculate NPS
5. NPS Best Practice
6. Conclusion
7. 강원랜드와 NPS
NPS (순추천고객지수)
1. The Ultimate Question
2. Customer Satisfaction
3. Net Promoter Score
4. How to Calculate NPS
5. NPS Best Practice
6. Conclusion
7. 강원랜드와 NPS